Online Student Services Guide
Cañada College Online Student Services are Available to You
Dear Cañada College Students:
Welcome to the Spring 2022 semester! As the College continues to conduct the semester in an online platform, we wanted to remind you that many student services are available to you. Students can call and schedule appointments either in person or via Zoom video conferencing or phone appointments.
General Student Services
Click on any of the following drop-down menus for a more detailed description of each student service.
Remote services are available for the Dream Center by calling (650) 306-3466 or emailing mirandas@smccd.edu. If you are seeking food, housing or any other community resources, regardless of your documentation status, please call 211. If you live in San Mateo County, you may also contact your nearest San Mateo County Core Agency.
Para obtener servicious virtuales, favor de comunicarse con el Centro de Soñadares al (650) 306-3466 o envie un correco electronico a mirandas@smccd.edu. Si busca comida, alojamiento u otro recurso comunitario, independiente de sus estatus migratorio, llame al 211. Si Ud. es residente del Condado de San Mateo, tambien comuniquese con el San Mateo County Core Agency mas cercano.
The ESO! Adelante Program supports Latinx, high-potential, first-generation college students, low-resource students and first-generation college students in their transfer pathway to San Francisco State University (SFSU) through transfer support programs at Cañada College and SFSU. They provide academic preparedness support, peer mentors and transfer informational workshops. Visit: https://canadacollege.edu/esoadelante/ for program information and https://canadacollege.edu/esoadelante/meetthestaff.php for contact information.
The Cañada College Financial Aid Office is open for remote services during our regularly schedule hours. Please see our website where you can Ask Cody (our chatbot) general financial aid questions, get assistance from a staff member during our Zoom Drop-In Hours, apply for our annual scholarships (the 2021-22 application deadline is March 2, 2021) and submit your financial aid documents securely through the Financial Aid DropBox at https://www.dropbox.com/request/pkho11Vp2Jc0kY7FvWEm. All questions can be directed to our campus email at canadafinancialaid@smccd.edu or phone (650) 306-3308. Make sure to include your student ID (G number) in all communications. Remember to check your student email and WebSMART regularly for any updates from our office.
The Health Center is physically closed and telemedicine services are offered via Zoom appointments. For more information regarding schedules or non-urgent future appointments, please email canhealth@smccd.edu or call (650) 306-3309. Leave a voicemail and our staff will return your call ASAP.
For the Spring 2021 semester the Library will offer fully online reference services during standard operating hours. Streaming films and many databases, e-books and research tools are available 24/7. Please visit the Library website for more information.
If you need a Chromebook, Laptop, WiFi hotspot, or calculator use the Student Technology Request form. Be sure to include your name and G-number. You will receive a response to your request to notify you if equipment is available and instructions for receiving it. Please note that supplies are limited and we may not have the exact equipment requested available.
Receive live assistance via Zoom for any questions about Cañada College, including assistance for students with applying and registering at Cañada: https://canadacollege.edu/outreach/onlinehours.php To schedule a Zoom appointment on a specific day/time, please call 650-306-3444 or email canadaoutreach@smccd.edu.
During campus closure, all counseling sessions will be conducted virtually. Please email canadadrc@smccd.edu to make an appointment with a personal counselor. If you are not registered with the Personal Counseling Center, please email us also to get guidance on registering with the PCC.
If you need to speak with someone right away or are in crisis, please contact one of these resources as soon as possible:
- Local Crisis Line: 650-579-0350
- National Suicide Prevention Lifeline: 800-273-TALK
- Crisis Text Line: 741-741 (Text “COURAGE”)
If you are in immediate emergency call 911 or go to your nearest emergency room.
SPARKPOINT
A full service of remote financial coaching and education services are available for SparkPoint. Sign up today to receive cash incentives for completing positive financial behaviors. To schedule an appointment contact (650) 381-3550 or email CanSparkpoint@smccd.edu.
If you need food, please visit the Drive-thru Districtwide Emergency Food Distribution located at Skyline College every Wednesday from 11 a.m. to 1 p.m. and at College of San Mateo, every Friday from 11 a.m. to 1 p.m. Please note that the Food Pantry is suspended until further notice. If you are seeking additional food, housing, rental assistance or any other community resource, please call 211. If you live in San Mateo County, we also encourage you to contact your nearest San Mateo County Core Agency.
No matter where you are, you can still get involved and find your community at Cañada College! Learn more about the events, clubs, Student Senate, and leadership programs you can get involved here. We’re also still making Student Body Cards and providing Housing Assistance meetings; contact us at canstudentlife@my.smccd.edu to get started today!
Remote services are available for the Veterans by calling (650) 306-3250 or emailing CanVeterans@smccd.edu. If you are seeking food, housing, rental assistance or any other community resource, please call 211. If you live in San Mateo County, you may also contact your nearest San Mateo County Core Agency.
Online Tutoring and Mentoring
Click on any of the following drop-down menus for a more detailed description of each student service.
All in-person Learning Center and STEM Center operations are suspended and have transitioned to web-based services. Tutoring for the majority of subjects (Math, English, Social Sciences, Sciences, etc.) is available online. For more information visit the Learning Center website or the STEM Center website.
Learning Center Spring Office Hours (Speak with a Live Person via Zoom):
Monday through Thursday 9 a.m. – 6 p.m. and Friday 9 a.m. – 3 p.m.
visit us at www.tinyurl.com/zoomLC
Need support with your courses or have questions about tutoring? Come to the Learning Center website to get information about tutoring, peer mentoring, support with your Writing and Math/Science courses, retention support for your Basic Skills and ESL Courses. We can also answer your basic questions about Zoom and Canvas, Jam Programs, COLTS-CON or Learning Center courses.
Other Important Information
Click on any of the following drop-down menus for a more detailed description of each additional service.
Currently enrolled students at Cañada College, College of San Mateo and Skyline College can now reserve a parking space at any of our colleges and get free Wi-Fi for the day. Students may use the Wi-Fi to attend online classes or do schoolwork. Learn more at: https://covid-19.smccd.edu/drive-up-wi-fi/
Cañada: http://bookstore.canadacollege.edu/SelectTermDept
CSM: http://bookstore.collegeofsanmateo.edu/SelectTermDept
Skyline: http://bookstore.skylinecollege.edu/SelectTermDept
Students should not come to campus. This is due to online and distance education. Offices and student services (such as SparkPoint, EOPS, health centers, international student offices, and all others) will not be available.
All classes will be held as online. Please check your email frequently for communications from your instructor.
Please monitor your District email (my.smccd.edu) constantly for important updates.
Cañada College, College of San Mateo, and Skyline College campuses are closed to all students through the end of the semester.
Campus shuttles are suspended until further notice
All in-person special events (performances, lectures, exhibits, receptions, workshops, panel discussions, committee meetings, club meetings) are cancelled
Comcast is offering two months of free high-speed internet to certain new customers who qualify for public assistance. See Comcast Internet Essentials for information.
Because SparkPoint is closed, if you are seeking food, housing or any other community resources, please call 211 or contact your nearest San Mateo County Core Agency.
All updates are posted at: emergency.smccd.info. We thank you for your patience as we work together as a community to manage this crisis. This community is strong, and working together we will make it through this challenging time