Contact Us

Classroom Technology and Computer Hardware Support

Contact ITS For computer hardware, software, or classroom technology questions or requests, contact ITS or: Visit the Technology Troubleshooting Guide Submit a support ticket to ITS: https://helpcenter.smccd.edu/requestform/ Call the HelpCenter: (650) 574-6543

Contact the Learning Center Tech Team We can assist in your classroom or with student issues like Canvas or email. The Tech Team is available in person at the Learning Center Monday through Friday, or  Submit a ticket:  https://smccd-czqfp.formstack.com/forms/canadatechhelp Call the HelpCenter: (650) 306-3348

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Canvas Support for Faculty

• Canvas Support (Anytime): Put in a support ticket: https://smccdhelp.zendesk.com/hc/en-us
• Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
• Live Chat with Canvas Support
• Explore support documentation and other instructional resources in the Faculty Teaching Resources Repository.
• Email the Instructional Technologist, Lindsey Irizarry, irizarryl@smccd.edu

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Resources for Students Seeking Canvas Support

• Cañada Online Learning Website
• Canvas Support (Anytime): Put in a ticket: https://smccdhelp.zendesk.com/hc/en-us
• Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
• Additional Canvas Support: Live Chat with Canvas Support for Students
• Zoom & Student Email Support - http://mysmccd.helpserve.com/Tickets/Submit
• WebSMART, Canvas, Student Email & Google Apps Support Resources
• Cañada Virtual Campus

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