Training & Support
I'll be holding office hours every most Tuesdays and Wednesdays from 2pm-3pm in my Personal Meeting Room on Zoom. If you'd like to join, please email me for the meeting ID. Office hours are a great place to ask questions and hear from colleagues about how they're doing.
I'll be sending out my Instructional Technology Newsletter every month, which will include updates and reminders about Canvas, Zoom, Improve, and anything else Instructional Technology-related. You can find all past issues on the Instructional Technology Newsletter page.
- Colleagues: Consider reaching out to a fellow faculty member who you know is familiar with online teaching and Canvas for advice.
- Allison Hughes, Instructional Technologist:firstname.lastname@example.org
- Canvas Support
- Help for Students
- SMCCCD COVID-19 Hotline (Monday-Friday 8am-5pm): (650) 574-6650
- Canvas Support (Anytime): Put in a ticket: https://smccdhelp.zendesk.com/hc/en-us
- Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
- Additional Canvas Support: Live Chat with Canvas Support for Students
- Zoom & Student Email Support - http://mysmccd.helpserve.com/Tickets/Submit
- WebSMART, Canvas, Student Email & Google Apps Support Resources