Cañada College at Menlo Park Program Policies
Cancel/Refund Policy
Not-for-credit Programs
If you'd like to request a refund for any not-for-credit program, please review CCCE's Refund Policy listed under their FAQ's in the link below:
Once you review the polices, please email Mercedes at whitem@smccd.edu to begin the refund process
- In your email, please include your name, the name of the program, your phone number, your email address, and the reason for dropping the program.
College Credit Programs
Students enrolled in a college credit course must log in to WebSMART to drop or withdraw from the course. Drop and withdrawal deadlines follow the official college academic calendar.
Refund eligibility is determined by the college’s refund policy. Please review the policy to understand deadlines and potential fees.
For more information please email Mercedes at whitem@smccd.edu
Extenuating Circumstances
If you are currently enrolled in one of our programs and need to drop the program due to extenuating circumstances, please contact Mercedes at whitem@smccd.edu for assistance. Examples of extenuating circumstances are as follows:
- Job transfer outside the geographical region
- Illness in the family where the student is the primary caregiver
- An incarcerated student in a California State Prison or County Jail is released from custody or involuntarily transferred before the end of the term (In the case of an incarcerated student, an excused withdrawal cannot be applied if the failure to complete the course(s) was the result of a student’s behavioral violation or if the student requested and was granted a mid-semester transfer)
- The student is the subject of an immigration action
- Death of an immediate family member
- Chronic or acute illness
- Accidents
- Natural disaster directly affecting the student
Service Area
Students who live in San Mateo County will be prioritized for all programs. Students living in the Bay Area will also be given high priority to enroll in the not-for-credit programs. Any students living outside of the state are not eligible for programs at Cañada College at Menlo Park.