Your Refund Selection Kit will be sent by mail to the Mailing Address on file in WebSMART. Please be sure that it is up to date! The Refund Selection Kit will be in a bright green envelope with instructions on how to select your refund preference. Watch for an email from Bank Mobile as well. Both will contain your Personal Code.
Follow these three simple steps:
Your personal code is only valid once. If you have not received your personal code, you can instantly request one on refundselection.com. When requesting a new or replacement personal code:
Learn more about BankMobile Disbursements and steps to take to receive your financial aid refund.
Questions about BankMobile or BankMobile Vibe? Visit their site to review FAQ’s, access social media accounts or contact a service agent.
For additional information, view our client contract and profile with BankMobile, a Division of Customers Bank.
The SMCCCD Financial Aid Offices are ending their contract with Money Network® through Blackboard and will no longer utilize this servicer to provide financial aid refunds to students in July 2018. The existing multi-year contract was negotiated between the San Mateo County Community College District and Blackboard. The contract, addendum, and cash management report are available for public inspection.
If you previously signed up with BlackBoard pay and have a college cash card, funds on your card will remain accessible through February 1, 2019. After December 31, 2018 you will not be able to load any further funds on your card and any remaining funds on your card should be depleted by February 1st. Any automatic payments made using your card should be changed. After May 30, 2019 you will be issued a check for any funds remaining on your card. The check will be sent to the address associated with your card. For more information about refund services and the transition to BankMobile please contact Luanne Canestro at 650.306.3175.
Financial aid disbursements will be processed through BankMobile beginning July 19, 2018. Don’t delay, sign up today!