Student FAQ's


1:  How do I sign up for DRC Services?

Answer: Please go to our How to register page


2. Whom should I send my documentation to verifying my disability?

Answer: Students should be prepared to provide disability documentation to the DRC in order to determine eligibility for DRC services. Students can make an appointment with a DRC counselor, they will guide them further on the type of documentation is needed. Note that while submitting the documentation is not mandatory in order to be considered for services, it can facilitate the process.


3.  Will I get all the same accommodations that I get in my High School IEP or 504 Plan?

Answer: A high school plan, whether IEP or 504, governs the high school setting.  When you enroll at the DRC, a DRC counselor will meet with you to determine your current functional limitations and, through an interactive process, decide on accommodations.  Your high school document is just that, a document for the high school environment.  You may or may not have similar accommodations in the college setting.


4. My disability is not “visible”, do I still qualify?

Answer: Yes, the DRC serves many hidden disabilities such as:

  • ADHD
  • Blindness or visual impairments
  • Cerebral palsy
  • Chronic illness (e.g., AIDS, cancer, Lyme disease, etc.)
  • Epilepsy or seizure disorders
  • Hearing impairments
  • Learning disabilities
  • Mobility impairments
  • Psychiatric (psychological) disorders
  • Recovering drug or alcohol addiction
  • Speech disorders
  • Spinal cord injuries
  • Systemic disabilities
  • Traumatic brain injury


5. Do students have to pay any fees for accommodations or services?

Answer: There is no additional cost to the student for DRC services.


6. I think I may have a disability but I’m not sure. What should I do?

Answer: If you think you may have a disabling condition, please call or stop by our office to speak with a member of the DRC team. We will help you to determine what steps you will need to take to obtain an assessment from a health care professional.


7. What are my rights and responsibilities as a student with a documented disability?

Answer: As a college student with a documented disability, you have the right to “reasonable accommodations based upon your educational limitations” under Title 5 of the California Education Code and Section 504 of the Rehabilitation Act of 1973. Provisions of the law state that “No otherwise qualified person with a disability in the Unites States shall, solely by reason of disability, be denied the benefits of, be excluded from participation in, or be subject to discrimination under any program or activity receiving federal financial assistance.”

Colleges and Universities receiving federal financial assistance must not discriminated in the recruitment, admission, or treatment of students. Students with documented disabilities may request accommodations, or auxiliary aids which will enable them to participate and benefit from all post-secondary educational programs and activities. Post secondary institutions must make such changes to ensure that the academic programs are accessible to the greatest extent possible for all students with disabilities.


8. Is all information that is disclosed to DRC treated confidentially and respectfully?

Answer: Disability Services treats all student information and communication as confidential. We require written permission from registered students before we can speak with anyone regarding their disability.


9. Will the Department of Rehabilitation support me at Cañada College?

Answer: The Department of Rehabilitation is a service of the State of California that helps prepare disabled persons for employment. Services provided to clients who are college students include funding for enrollment fees, books, supplies, and a transportation allowance, as well as counseling and job placement. If you have any more questions contact the DRC by calling 650-306-3259.


10. Are all students with disabilities required to register with the DRC office?

Answer: No, students with disabilities have the choice to receive services from the DRC office.


11.  What should I do if my instructor won’t allow an accommodation I request?

Answer: If you have worked with DSPS to provide appropriate request forms for your instructor, and if your instructor does not agree to support the requested accommodation, please contact your disability counselor as soon as possible for assistance and consultation.


12.  Do my instructors know about my disabilities?

Answer: Once you are registered with the DSPS office, your file (including documentation of your disability) is considered confidential.  It is your choice whether or not to inform your instructors about your disability, and you may choose how much to disclose about the specific disability and its impact on your education.  If you wish to use disability accommodations in your courses, you will need to disclose to the instructors that you are a DSPS student and give them the appropriate forms provided in a DSPS counseling appointment.


13. Are there placement test accommodations?

Answer: If you need accommodations, these tests can be administered to you following verification of your disability. Please make an appointment with a DRC staff member to discuss accommodation requests for the placement test.