Electronic Counseling Services

If you need Counselor assistance,
or to book a virtual counseling appointment,
please call the Welcome Center at (650) 306-3452.

E-counseling is now CLOSED until February 1st, 2021.


What is ECS?

Electronic Counseling Services (ECS) allows students to receive limited counseling services via e-mail. 

Who is ECS for?

Cañada College students may use this service. ECS is particularly helpful for students who find it difficult to schedule counseling appointments at convenient times.

What services are provided?

ECS provides limited counseling services. Response time may take up to six working days. Examples of the services available are:

  • Schedule planning
  • Progress reviews
  • Transfer information
  • SEP preparation
  • General education status checks
  • Certificate completion checks
  • Education problem solving
  • General career planning

What do I need?

The minimum requirements to receive electronic counseling services are internet access and an email account. Although not mandatory, fax capability is desirable if there are unofficial transcripts from other educational institutions that need to be reviewed.

How do I use ECS?

Students who wish to receive Electronic Counseling Services (ECS) must fill in the form below and click on the Submit Form button.